2วิธีการสร้าง Chatbot ตอบลูกค้าเบื้องต้นใน 3 นาที. 1.เลือก เมนู Flow และกด New Flow. 2.ตั้งชื่อ Flow ของบทสนทนา ในที่นี้ผมจะตั้งชื่อว่า "ข้อความ Add2 additional columns in your list - Description (Multi-line text) and TicketID (single line text). We'll add Title and description as provided by the user in the chat window and generate the ticket ID and send that to the user as reference; Connect with SharePoint. Now we are ready for some action in code to integrate our bot with Mambo(Addons page) Mambo is an IRC style bot for teamspeak 3 written in elixir. It's extensible via scripts/plugins (written in either erlang or elixir). This project aims to create a user-friendly and helpful bot for teamspeak 3 users. Commands Note: bot commands are always prefixed by a dot '.' See the full list of commands here. Step1 (Create a new TelegramBot ) Be sure you have installed Telegram on your phone or your laptop, then, in the search bar, look for @botfather. Step 1: Look for @BotFather. Talk to him and use the /newbot command to create a new bot. The BotFather will ask you for a name and username, then generate an authorization token for your new bot. Thenon-response rate measures this. If this rate is high, you may need to add more content or reassess your chatbot's natural language processing abilities. On the higher end, bots that have low engagement see 60-65% non-response rates. On the higher end, better bots may see 10-20% non-response rates. 3. Roseis an AI chatbot with a strong backstory. She is a former security consultant, lives in San Francisco, and likes Florence and the Machine. Rose is a chatbot with an attitude that makes her quite memorable. Chat with Rose now. The chatbot was developed by Bruce Wilcox and his wife Sue Wilcox (he is the programmer, she is the writer). VC2O. When you want to send a message to a specific user using the Messaging API, specify a user ID. This page explains how to get user IDs. What is user ID Getting user IDs Developer gets their own user ID Get user IDs included in webhook Get all friends' user IDs Get group chat member or multi-person chat member user IDs Checking if a user ID is valid What is user ID A user ID is a unique identifier for users. The user ID is different from the user's display name registered by the user on LINE or the LINE ID used to search for friends on LINE. The user ID is a value issued by the LINE Platform and is a string that matches the regular expression U[0-9a-f]{32}, such as U8189cf6745fc0d808977bdb0b9f22995. User IDs are issued different values for each provider, even for the same user. If the provider is the same, the user ID is the same regardless of the channel type LINE Login channel or Messaging API channel. For example, if there is a Messaging API channel and a LINE Login channel under the same provider, the User ID for user A obtained by each channel will be the same value. However, the user ID of user A obtained by the Messaging API channel under a different provider will be a different user ID value, even if it is the same user. Getting user IDs You can get user IDs by using the four methods Developer gets their own user ID Get user IDs included in webhook Get all friends' user IDs Get group chat member or multi-person chat member user IDs Developer gets their own user ID Developers can check their own user ID in the Your user ID of the Basic settings tab of the channel in the LINE Developers Console. For more information, see Channel roles in the LINE Developers Console documentation. There is no API available for retrieving a developer's own user ID. Get user IDs included in webhook When a user adds a LINE Official Account as a friend or sends a message to a LINE Official Account, a webhook is sent from the LINE Platform to the URL bot server specified in the Webhook URL in the LINE Developers Console. The User ID is included in this webhook. The following JSON sample is an example of the Webhook Event Objects sent when a user adds a LINE Official Account as a friend. However, if the user hasn't consented on getting user profile information, the user ID won't be included in the webhook. For more information, see Consent on getting user profile information. Get all friends' user IDs You can get the user IDs of all users who are friends with a LINE Official Account by using the Get a list of users who added your LINE Official Account as a friend endpoint. Get group chat member or multi-person chat member user IDs You can get the user IDs of members of group chats or multi-person chats in which LINE Official Accounts are participating by using the following endpoint Get group chat member user IDs Get multi-person chat member user IDs Checking if a user ID is valid Even if you know the user ID, you can't send a message specifying the user ID if the user ID isn't valid. To check if the user ID is valid, use the get profile information endpoint. If the user ID is valid, the HTTP status code 200 is returned. If anything other than 200 is returned, the user ID isn't valid and no message can be sent. For more information about why a user ID isn't valid, see Consent on getting user profile information. LINE Messenger is increasingly becoming one of the most popular messaging apps across Asia. There are 86 million monthly active users in Japan alone, which constitutes 68% of their population. Out of these, 40% of users just use the LINE app, while the rest – roughly 60% of users, use it along with apps like Facebook and LINE messenger enables businesses to reach customers through in-app ads and provides automated customer service with the help of LINE chatbots. With the increasing popularity of LINE messenger, businesses planning to build a presence in countries like Thailand, Taiwan, Indonesia, and Japan, should definitely consider LINE messenger. What is a LINE chatbot? LINE chatbot is an automated software, programmed to chat with users through the LINE messaging app. LINE chatbots are capable of responding to customer queries, ask relevant questions, provide product suggestions and even hand over conversations to an agent when required. What can LINE chatbots do? LINE bots make it easy for you to help your customers with common queries while significantly reducing their wait time. Here’s a list of the top 10 things a LINE chatbot can do for your customers. Answer basic questions or FAQs 24×7 Book tickets or appointments Confirm orders and track shipments Process return and exchange requests Collect customer feedback efficiently Assign customer requests to support teams Share directions to a shop Showcase products using images and carousels Share surveys with customers Send push notifications or broadcast messages to a list of LINE users. Does LINE have an API? LINE has a Messaging API, which allows integrations with a Customer Messaging Software and enables data to pass seamlessly between your bot server and the LINE platform. No matter how or where you build your bot, you’ll use the LINE Messaging API to connect to the channel and communicate with users through text messages, sticker messages, image messages, and more. How does a LINE chatbot work? In a human-to-human interaction, a user would message a brand, the conversation would be assigned to an available agent, who would then invest time and effort to converse with the user, find the most relevant solution, and offer an answer. On the other hand, when you deploy a Line chatbot – when a user types in their query to your chatbot, the Messaging API grabs that message and sends it to your webhook a set of code to provide real-time information, and after being instantly processed, the bot responds to the user. This allows for the processing of multiple conversations at the same time, faster responses, deflection of common queries, and always-on availability. Why do you need a LINE integration? LINE chatbots require a Messaging API to work. Since API is just a set of code that enables data to pass seamlessly between your bot server and the LINE platform, it doesn’t have any user interface UI which your team can use to respond to customer queries. And for that, you need a Customer Messaging Software which provides a common interface to your team using which they can respond to customer queries. In short, you need a LINE integration with a Customer Messaging Software to ➜ Use LINE’s Messaging API, without which you can’t build simple or complex LINE chatbots. ➜ Give your support team a common interface using which they can respond to customer queries. But even after integration, if you don’t have a bot builder within your Customer Messaging Software, you have to code your own bot and then integrate it within your software. And to do that inhouse you will ➜ Require more time to develop and implement the chatbot. ➜ Incur additional cost of hiring developers for building and testing chatbots. ➜ Require additional people for maintaining and fixing issues in case of issues or downtime. So an easier, faster, and cost-effective option is to have LINE integration with a Customer Messaging Software like Freshchat that Provides native integration with LINE Messaging API. Have a simplified modern interface and agent-side automation to help your team work efficiently. Have a unified bot builder that enables you to build complex LINE chatbots with just a few clicks – no need to write even a single line of code. Saves the cost of hiring developers to build your chatbot and maintaining it for your company. Take the burden of downtime or other issues off your head. By just raising a simple ticket you can get the issue resolved and for this, you don’t have to hire extra staff. Gives added advantage of building and integrating chatbots for messaging apps like WhatsApp, Facebook Messenger, Apple Business Chat, in case you want to support your customers on these popular messaging apps in the future. How to create a chatbot for LINE Messenger? Now we have a good understanding of LINE Messaging APIs and how a LINE chatbot works. Let’s look at how you can integrate your LINE account with Freshchat and build your own codeless LINE chatbot. Steps overview 1. Prerequisite ➜ LINE Business Account ➜ LINE Developer account ➜ LINE Channel ID and Channel Secret 2. Integration of LINE with Freshchat 3. Recommended settings for Messaging API 4. Creating your codeless LINE chatbot 1. Prerequisites a LINE Business Account – To create a business account, go to 1. Line Business page 2. Click Create an account 3. Then click Sign up with email’, enter your email address and then click Send sign up link 4. Upon receiving the email, click continue in the email. You will be redirected to the sign up page to enter your name and password to finish the sign up process. b LINE Developer Account – To create a developers account, go to 1. LINE Developers portal 2. Login with LINE business account and register as a developer c LINE Channel ID and Channel Secret – To get the Channel ID and Channel Secret, you need to create a channel. To do that 1. Go to the LINE Developers portal and login with your business account 2. Select Create a new provider. Enter the name of the provider a provider is an entity that offers your app and click Create. 3. Click Create a Messaging API channel’. Fill the required fields and click Create’ 4. From the next window, you can get your Channel ID and Channel Secret. 2. LINE Integration with Freshchat To integrate your LINE account with Freshchat 1. Sign up for Freshchat. 2. Go to Admin > Integrations > LINE MESSENGER 3. Click on Add account 4. Enter LINE Channel ID and Channel Secret 5. Create a Topic and assign it to a Group. Suppose you will use this channel for your North America region’s support team. In that case, the topic can be North America Support,’ and you can assign it to the North American support group. 6. Click Edit and copy Line Channel URL. 7. Log in to your LINE developer account and go to Messaging API > Webhook settings > Edit 8. Paste the URL in the LINE Webhook settings and click Update. 9. Click Verify to get the URL verified. And toggle Use webhook to enabled. If the webhook URL verification is not successful the first time, try verifying it a few times until the success message appears. 3. Recommended Settings for Messaging API For the integration to work seamlessly, make sure you configure the below settings in your LINE account. Click Edit next to the Auto-reply messages option. And configure the following under Response Settings. ➜ Response mode to Bot ➜ Greeting Message to Disabled ➜ Auto Response to Disabled ➜ Webhooks to Enabled 4. Building your codeless LINE chatbot Once you have integrated your LINE account with Freshchat, you can create your no-code chatbot even during your tea break. 1. Go to the bots section and click on New Bot. 3. Build the custom flows. Custom flows are the automated messages that gets triggered when a user sends a message or selects an option. Refer to this support article for step-by-step instructions on creating a simple bot flow. 4. Select Messaging Channels from the Deploy section and add a new messaging channel by clicking Add. Follow the on-screen instructions to complete the process. Artificial + Human Intelligence = Future proof chatbots Freshchat offers chatbots powered by the Freddy AI engine. It supports chatbots on LINE messenger and on messaging platforms like WhatsApp, Apple business chat, Facebook messenger, your website, and even inside your app. With Freshchat’s unified bot builder you can 1. Build your own bots without writing a single line of code. 2. Train your bots to answer FAQs using artificial Intelligence and the machine learning capabilities of the Freddy AI engine. 3. Easily integrate with your favorite messaging apps and tools. 4. Create a bot in 47 languages. 5. Get started with bot templates for your business use-cases. 6. Customize the look and feel of your chatbot to match your brand. 7. Track and optimize performance with detailed reports. 8. Configure conditional flows using IF-ELSE & AND-OR conditions Here’s a video that showcases these and many more features. To deliver effortless, personalized, and automated customer service on LINE messenger and achieve all your customer messaging goals, try Freshchat. Source 1. Marcomill Internet survey Jan 2021 i am trying to create line chatbot with several functions in it. One of the function need to know the user LINE ID for example ryan123 not user id U858382312321123....... I am using google app script to create the line chatbot is it possible to get user LINE ID using API? or is there any way to get this through line bot? asked Aug 5, 2021 at 1813 /profile/{userId} is the only* way you can get displayName *though there endpoints to get the profile with userId by further specifying the groupId or roomId In case your Messaging API bot is a verified or premium account, you can use a list of userId of followers at anytime with followers/ids Otherwise, you need to store them upon follow, messsage, etc. events answered Aug 6, 2021 at 023 idfurwidfurw5,7172 gold badges5 silver badges18 bronze badges Use the Messaging API to build bots that provide personalized experiences for your users on LINE. You associate your bot with a channel on the LINE Platform. When you create the channel, the LINE Official Account will also be automatically generated. How to acquire basic knowledge of LINE Official Account If you don't know what a LINE Official Account is before learning about the Messaging API, you can learn the knowledge and skills of LINE Official Account online on the comprehensive learning platform "LINE Campus opens new window". How it works The Messaging API allows for data to be passed between your bot server and the LINE Platform. Requests are sent over HTTPS in JSON format. The user sends a message to the LINE Official Account. The LINE Platform sends a webhook event to the webhook URL of the bot server. According to the webhook event, the bot server responds to the user through the LINE Platform. Experience Messaging API with LINE Official Account for demo LINE API Use Case opens new window provides LINE Official Account for demo using the Messaging API and its source code. Add the LINE Official Account for demo as a friend on your smartphone to experience the Messaging API for yourself. Experience Messaging API with LINE Official Account for demo provided by LINE API Use Case opens new window What you can do with the Messaging API Send reply messages Reply with a message to users who interacts with your LINE Official Account. Requires a reply token in the request. For more information, see Sending messages. Send messages at any time Send messages directly to users whenever you want. For more information, see Sending messages. Send various message types Choose from various types of messages to send to users including Text message Sticker message Image message Video message Audio message Location message Imagemap message Template message Flex Message For more information, see Message types. Get content sent by users Get image, video, audio, and other files sent by users. Note that content sent by users is automatically deleted after a certain period of time. For more information, see Get content in the Messaging API reference. Get user profiles Get LINE user profile information of users who interact with your LINE Official Account in one-on-one and group chats. You can get users' display names, profile images and status messages. For more information, see Get profile in the Messaging API reference. Join group chats Send messages in group chats and get information about the members of the group chats. For more information, see group chats and multi-person chats. The rich menu is a customizable menu which helps users discover how they can interact with your LINE Official Account. Users can access this menu from the chat at any time. For more information, see Using rich menus. Use beacons Using LINE Beacon, you can configure your LINE Official Account to interact with users whenever they enter the range of a beacon. For more information on using beacons, see Using beacons. Use account link By using the account link feature, providers businesses and developers can securely link the existing user accounts from their service with accounts belonging to LINE users that have friended providers' LINE Official Account. For more information, see Linking user accounts. Get the number of sent messages This only returns the number of messages sent with the Messaging API, not LINE Official Account Manager. For more information, see the following sections in the Messaging API reference. Get the target limit for sending messages this month Get number of messages sent this month Get number of sent reply messages Get number of sent push messages Get number of sent multicast messages Get number of sent broadcast messages Messaging API pricing You can get started with the Messaging API for free. Anyone can use the Messaging API to send a message from a LINE Official Account. You can send a certain number of messages each month for free. The number of free messages depends on the subscription plan opens new window only available in Japanese of your LINE Official Account. The subscription plan may vary by country. See your country’s subscription plan for more information. You can also send additional messages beyond the free message limit. You will be charged based on the number of additional messages sent. To send additional messages, open LINE Official Account Manager opens new window, select your LINE Official Account, and then select a subscription plan that allows you to send additional messages. Here, set a maximum number of additional messages. For more information about how to change your subscription plan and set a maximum number of additional messages, see the Activity and billing subscription plan changes and payment related management opens new window only available in Japanese page on LINE for Business. How to count the number of messages The number of messages is counted by the number of people to whom the message was sent. For example, even if you send a push message with four message objects specified in a single request to a chat room containing five people, the number of messages counted is five. The number of message objects specified in a single request doesn't affect the number of messages sent. Also, if you send a message to a user ID that has blocked the LINE Official Account, a user ID that doesn't exist, or to any other users that won't actually receive your message, it won't be counted as one message. Next steps To create a bot, create a Messaging API channel in the LINE Developers Console. A LINE Official Account is created together with the channel. For more information, see Getting started with the Messaging API. Development guidelines Messaging API SDKs Messaging API reference Become a DeepAI PRO 500 generated images per month Private image generation Complete styles library API access Ad-free experience AI Chat access with Genius Mode * This is a recurring payment that will happen monthly * If you exceed more than 500 images, they will be charged at a rate of $5 per 500 images Pay as you go Private image generation Complete styles library API access Ad-free experience

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